Not true... you just have to pay for it. I worked for A fortune 100 company that was moving some things to Google App Engine, and paid for the highest level of support. We had a list of guys we could get on the phone whenever we needed, including the main guy in charge of everything.
I helped them fix a lot of bugs and broken processes, but I'm better than most at making reports. If they had to deal with bad developers blaming Google for problems that had nothing to do with Google, that would waste a lot of time. But on the other hand, if we didn't pay for support, those problems probably never would have been fixed, and I don't think we were ever compensated or given discount support for helping.
We pay for the highest level of support on Google Cloud and it isn't worth shit. I'd say it actually provides negative usefulness, as usually their support folks just waste our time and not do anything.
The only place I've gotten actual support from Google was with Ads and my company at the time was spending 9 figures.
To the rude as hell tone of the reply beneath this: The GKE control plane failed. There's no quality improvement that I could have made on a bug report about their shit being broken.
> Not true... you just have to pay for it. I worked for A fortune 100 company
It shouldn't come as a surprise to anyone that there only about 100 companies who can afford Fortune 100-ish level support..............................................
Account manager and support contract are sold together... $150,000/yr paid up front + 4% of yearly spend.
Seems insanely high, especially compared to the next step down which is only $250/mo per user... you could get by with a separate account with a single master user that controlled all the deployments and billing and only pay $3,000/yr. What you get for that extra $147,000+/year is that you talk directly with the lowest level engineer actually working on the problem rather than relaying messages that lose context... but you'll still need to know what you're talking about and be able to actually help the engineer rather than spin them in circles, or you'll be kept at bay.
For consumers, https://one.google.com/about/support is the way to pay for the support, since they claim "Cross-Google" support. I haven't used Google One support (even though I am a member as I have a subscription to their storage plan), so I don't know how good it is though, and it's not super clear how "cross" it really is. https://one.google.com/support says 2-3 min response for phone/chat though.
Last time I filed one of those P1 tickets, it was assigned to someone immediately but we didn't get any useful help from the support people for 7 hours.
It took multiple escalations to people responsible for the specific service and the issue was entirely Google's service having an error. Meanwhile production was hard-down that whole time.
So the reason I would want guaranteed human support from Google is in the event they mistakenly ban my account of 13 years. If it also bans me from the support product then it’s completely pointless.
I ran an online multiplayer drug dealing game in the 90s similar to dope wars. The DEA contacted me to let me know they spent a month investigating me, and that it was probably not smart for me to do something like that, but that a lot of the agents were playing the game and enjoying it and I was cleared.
I read about something the other day where someone had a bag labeled "big bag of drugs" or something like that, and it was in fact full of drugs. But it was actually a commercial product intended to be ironic.
This is why the police are always going to seem dumb and literal, because if something is "obviously" a joke, it can be used as cover, and even if most criminals are more conventional, it will look particularly bad if they ignore something obvious when it was real.
Have you ever used desktop solaris? it was terrible. I'll vouch. resize a window in the file manager, and every single item would need to be reprocessed and the entire system would lock until 1 by 1 they re-spawned. It was infuriating.
My first 2 years of university were using Eiffel in a NeXT lab. The professors had built up their own standard libraries. Some of the preconditions and postconditions got a little annoying, but probably staved off a lot of bugs.
Junior year they switched everything to Java. The CS lab switched to macs, but the main computer labs were mostly all windows, but CS students could finally work on their CS programs there if they didn't have their own computer (but everyone did anyways)
Driver education doesn't matter when it stops at 16 years old. I've been in cars with these bad drivers doing less than the speed limit in the left lane... I told them they should get over... they said they prefer to drive "in the fast lane"... like they'll get there faster. They stayed in the left lane until the exit, and then exit across 2 lanes. I don't see how you can help these people.
It's just free advertising. After the public is sold on the fact that a certain NEW! feature represents a fix to the thing everyone hates, the manufacturers will have already embedded something new that will keep you idiots buying the next NEW! thing forever.
> It seems the entire decision of using secp256k1 was made to avoid secp256r1. This is another piece of evidence that Satoshi Nakamoto must have beee active in the 1990-2000 cypherpunk community, so that he was well-aware of those discussions. This should shed some light on his possible identity.
I was well aware of all that, at the time and now, without being active in the cypherpunk community. Granted, I was in college for a CS and math degree, but the cypherpunk community was pretty loud if you were listening at all.
Yes, it's another way to interpret his choice. "Satoshi being a member of the Cypherpunk" is only one possibility. It's entirely possible that he wasn't active at all, and his familiarity of Cypherpunks was from his learning, not from the participation.
karma -50 and account created in 2013 :D pg_is_a_butt is my alter ego. I'm not worthy. (though my account was hell banned for a long time and I soldiered on regardless :)
Ok I think it's our civic duty to follow pg_is_a_butt around and upvote his comments :D pg_is_a_butt 10k karma or bust!
I paid for a semester of college at least thanks to that paypal program... I think it started out at $75 referral... then $50 to you and $50 to them, then 50/25, 25/25, 10/25, etc.
I helped them fix a lot of bugs and broken processes, but I'm better than most at making reports. If they had to deal with bad developers blaming Google for problems that had nothing to do with Google, that would waste a lot of time. But on the other hand, if we didn't pay for support, those problems probably never would have been fixed, and I don't think we were ever compensated or given discount support for helping.