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1.Why your business needs to systematize customer success and how to do it (bluemangolearning.com)
1 point by gdevore on March 21, 2012 | past
2.Software Documentation Without Screenshots Stinks [video] (bluemangolearning.com)
1 point by gdevore on Nov 21, 2011 | past
3.Video - What if your GPS was as chatty as most software documentation? (bluemangolearning.com)
1 point by gdevore on Oct 19, 2011 | past
4.3 Steps to Killing It as an Exhibitor at Dreamforce (bluemangolearning.com)
5 points by gdevore on Sept 7, 2011 | past
5.Clarify Expands Screenshots Into Tutorials (lifehacker.com)
1 point by gdevore on Aug 22, 2011 | past | 1 comment
6.Why You Shouldn’t Put Software Documentation In Your User Forums (bluemangolearning.com)
2 points by gdevore on June 23, 2011 | past
7.3 Reasons HubSpot Users Should Be Excited About the Performable Acquisition (bluemangolearning.com)
2 points by gdevore on June 20, 2011 | past
8.Screencasts vs. ScreenSteps vs. Single Image Capture (bluemangolearning.com)
1 point by gdevore on May 20, 2011 | past
9.Are You Communicating or Just Writing? (bluemangolearning.com)
1 point by gdevore on May 18, 2011 | past
10.It’s Not What Your Software Does, It’s What People Do With Your Software (bluemangolearning.com)
56 points by gdevore on April 28, 2011 | past | 13 comments
11.“Build It and They Will Come” Is Not a Software Documentation Strategy (bluemangolearning.com)
1 point by gdevore on April 11, 2011 | past
12.Creating Screencasts: 2 Minutes is too Long (bluemangolearning.com)
2 points by gdevore on April 7, 2011 | past
13.Moving Beyond Customer Support: Focusing on Customer Success (bluemangolearning.com)
2 points by gdevore on Jan 5, 2011 | past
14.Building Scalable Support – Lessons Learned From the Chargify Price Increase (bluemangolearning.com)
1 point by gdevore on Oct 13, 2010 | past
15.4 Ways Tech Support Can Improve Your Marketing (bluemangolearning.com)
1 point by gdevore on May 24, 2010 | past
16.Customer Support for Small Biz – Protect Your Time With Information, Not Walls (bluemangolearning.com)
1 point by gdevore on May 14, 2010 | past
17.Build the Arc Before the Flood – Preparing For Customer Support Inundation (bluemangolearning.com)
2 points by gdevore on May 13, 2010 | past
18.Software Documentation Tools – Focusing on What Matters Most (bluemangolearning.com)
1 point by gdevore on May 12, 2010 | past

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