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Why your business needs to systematize customer success and how to do it (bluemangolearning.com)
1 point by gdevore on March 21, 2012 | past
First impressions of the new Basecamp – Managing areas of focus (bluemangolearning.com)
2 points by joshuacc on March 8, 2012 | past
Software Documentation Without Screenshots Stinks [video] (bluemangolearning.com)
1 point by gdevore on Nov 21, 2011 | past
Video - What if your GPS was as chatty as most software documentation? (bluemangolearning.com)
1 point by gdevore on Oct 19, 2011 | past
3 Steps to Killing It as an Exhibitor at Dreamforce (bluemangolearning.com)
5 points by gdevore on Sept 7, 2011 | past
Clarify Expands Screenshots Into Tutorials (bluemangolearning.com)
4 points by ajpatel on Aug 22, 2011 | past | 1 comment
Why You Shouldn’t Put Software Documentation In Your User Forums (bluemangolearning.com)
2 points by joshuacc on June 30, 2011 | past
Why You Shouldn’t Put Software Documentation In Your User Forums (bluemangolearning.com)
2 points by gdevore on June 23, 2011 | past
3 Reasons HubSpot Users Should Be Excited About the Performable Acquisition (bluemangolearning.com)
2 points by gdevore on June 20, 2011 | past
Screencasts vs. ScreenSteps vs. Single Image Capture (bluemangolearning.com)
1 point by gdevore on May 20, 2011 | past
Are You Communicating or Just Writing? (bluemangolearning.com)
1 point by gdevore on May 18, 2011 | past
It’s Not What Your Software Does, It’s What People Do With Your Software (bluemangolearning.com)
56 points by gdevore on April 28, 2011 | past | 13 comments
“Build It and They Will Come” Is Not a Software Documentation Strategy (bluemangolearning.com)
1 point by gdevore on April 11, 2011 | past
Creating Screencasts: 2 Minutes is too Long (bluemangolearning.com)
2 points by gdevore on April 7, 2011 | past
Moving Beyond Customer Support: Focusing on Customer Success (bluemangolearning.com)
2 points by gdevore on Jan 5, 2011 | past
Building Scalable Support – Lessons Learned From the Chargify Price Increase (bluemangolearning.com)
1 point by gdevore on Oct 13, 2010 | past
4 Ways Tech Support Can Improve Your Marketing (bluemangolearning.com)
1 point by gdevore on May 24, 2010 | past
Customer Support for Small Biz – Protect Your Time With Information, Not Walls (bluemangolearning.com)
1 point by gdevore on May 14, 2010 | past
Build the Arc Before the Flood – Preparing For Customer Support Inundation (bluemangolearning.com)
2 points by gdevore on May 13, 2010 | past
Software Documentation Tools – Focusing on What Matters Most (bluemangolearning.com)
1 point by gdevore on May 12, 2010 | past

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