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joelthelion
on June 22, 2015
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A Neural Conversational Model [pdf]
One problem is that when the machine says it's doing something, it's actually not doing anything. The chat logs don't contain information about the actions of the tech.
feld
on June 23, 2015
[–]
The chat logs might not, but I'm sure the actions of the representative are logged
somewhere
and they could be reconciled.
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