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We had a similar bug that we worked around by adding a transition view of "Resolved Issue Screen" to all steps leading to done in the Add Workflow Transition page.


If you also want to fix existing issues, I'd suggest creating a "loopback" workflow transition on the resolved state, and adding a post-function that sets the resolution to "Fixed" or something similar.

You can then bulk transition all your existing issues and the resolution will get populated correctly.


We can't edit our workflow due to another bug or situation (or lack of documentation)




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