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Here is a simple solution and everybody is happy: re-enable it every hour, if DDoS continues, disable again.

Everybody is probably "happy" then: Customer-> their unusable DDoSed server is disconnected, but wasn't reachable anyway. But once the DDoS is over, it's back online. Provider -> they have their traffic routed to null. However, they will have to do some more work to get this working too. And not to mention happier customers.




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