I never said there was any net harm; quite the opposite. Nuclear power is incredibly useful and relatively good for the environment, but there is the risk of meltdown. While it's a net positive, there are still issues that should be discussed and dealt with.

The fact is that much of our lives is spent doing things like buying things, eating out, et cetera. And for many people, spending your time doing those things without any human contact is lonely. It may not be for you, but you don't speak for everyone.

I absolutely believe in automating as much labor as is possible. Nonetheless, I think there is room for improvement in how society functions so that we get both efficiency and, for those who want it, human contact.

I do, however, reject your premise that automated customer service is better than in-person help. I am not an expert at checking out groceries in the same way that a cashier is. I go much slower through the process, and have to focus more on that. Right now, automated customer services largely serves to cut down on costs, not to improve service.

(I also never said anyone was anti-social. I do think that "pathologically extroverted" is needlessly insulting, and "need human interaction" is a strawman. I don't need a cloth napkin either; I just prefer it.)