To some people "open" means "not fixed" whereas to others it means "more work planned". I've worked on projects with both interpretations and it's fine as long as everyone is on the same page.
> It costs nothing (except pride?) to leave "Issues (1)" if there is indeed an Issue.
In our case we omit bugs we couldn't reproduce from the issues list due to practicality, not pride -- our software has tens of thousands of unreproducible bugs and having them show up in reports would drown out planned work.
And it's not like anyone deleted or locked the unreproducible bugs, they are either tracked as "open but unreproducible" or "closed because unreproducible". Either way they're still in the database in case more information comes along, but still filtered out of the vast majority of dashboards.
> It costs nothing (except pride?) to leave "Issues (1)" if there is indeed an Issue.
In our case we omit bugs we couldn't reproduce from the issues list due to practicality, not pride -- our software has tens of thousands of unreproducible bugs and having them show up in reports would drown out planned work.
And it's not like anyone deleted or locked the unreproducible bugs, they are either tracked as "open but unreproducible" or "closed because unreproducible". Either way they're still in the database in case more information comes along, but still filtered out of the vast majority of dashboards.