My job used to be (not anymore) Tech Support Specialist, and I needed to use Zoom most of the time to take control of the device and make the changes. We also used heavily the voice call feature so I was able to give instructions. Other software like TeamViewer had pricing that did not make sense to us, and other tech support software did not have voice call support, so it made assistance less straightforward.
Well, back then (2016-2018), I tried Ubuntu, and the Zoom client was not as polished as it was on Windows. It got in the way by confusing my keystrokes with meeting controls, and it was just very quirky in general.
Maybe today is different, but I'm not a Tech Support Specialist anymore. However, I feel very comfortable using Windows. I don't feel compelled to make the change to Linux, where other software I use could be a quirky experience again.
My job used to be (not anymore) Tech Support Specialist, and I needed to use Zoom most of the time to take control of the device and make the changes. We also used heavily the voice call feature so I was able to give instructions. Other software like TeamViewer had pricing that did not make sense to us, and other tech support software did not have voice call support, so it made assistance less straightforward.
Well, back then (2016-2018), I tried Ubuntu, and the Zoom client was not as polished as it was on Windows. It got in the way by confusing my keystrokes with meeting controls, and it was just very quirky in general.
Maybe today is different, but I'm not a Tech Support Specialist anymore. However, I feel very comfortable using Windows. I don't feel compelled to make the change to Linux, where other software I use could be a quirky experience again.