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> This is done this way because management is comprised of ineffective cowards who are terrified of confrontation and communication.

This one sentence sums up why managers won't directly confront these problems, but instead apply new policies to the whole group: Employees often lack empathy for their managers, and when given criticism, will take it very personally. (I'm not blaming employees. I think this is human nature.) Managers don't want to risk pissing off an employee who, while good, has one or two things that could be improved. Better to have a slightly less happy but still productive employee.

That's not to say that the policies are often not asinine, but my suspicion is that draconian policies are often the result of management not having enough time to deal with the issue in an intelligent way combined with a small handful of employees who don't make good judgements when left to their own discretion.



> Employees often lack empathy for their managers

You're very right. I've only had one boss I disliked/didn't respect, but I've always worked at small companies.

At larger companies, managers are more beholden to their bosses than you. At my current company, my manager knows that I provide value to the company, so if his boss told him to fire me, he'd fight for me. Empathy: granted.

If I were working at say, IBM, seventeen levels down from the CEO, the manager would be more worried about being fired by his boss than he would be about my loss of productivity. So if his boss told him to fire me, I'd be out looking for a new job. Empathy: lost.




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