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Rand should have headed this off by drafting an email for a policy that was clearly pants-on-head retarded[1], instead of only somewhat thick. The topic of this blog post is communication and culture; judging it by the content is wrong-headed. Yes, in this particular instance communication is not the biggest problem, but there's still a lesson to learn about communication.

Since we're on the topic... you're right, that the solution is not addressing the problem. He states that what he wants from the policy is just information, so he can decide on an appropriate action. That requires sending information to your manager, it does not require that your manager have the ability to deny request. But somehow managers gained that ability. That's a misfire.

[1] "Our CFO informs me that the biggest threat to our company's continued solvency is our monthly water bill. Starting Monday, staff may not use the lavatories without first submitting form 27B/6 describing their intended usage, for approval by the managers. Employees seen entering the Taco Bell across the street will be reprimanded."



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