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This is because a VP knows that if they roll the feature back, they have to admit to everyone that they were overzealous and take the PR hit. Besides, it works great 99% of the time and most people don’t really care.

Consumer UX with LLM’s is proving to be way harder than a lot of people thought.



This is a lesson from the past 20 years of tech products: execs used to releasing single-player features really suck at anticipating the knock-on effects of social and/or machine-learning-based features.

It’s one of the reasons why Ping and Apple Intelligence were such failures.




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