I think there's a simpler explanation: most people don't do work when they go to hotels, they do the work like you are discussing. Doesn't mean they are intentionally being hostile to remote workers.
One thing I've realized about the world is that a lot of people do things just because others are. "Momentum is a bitch." I will bet you very few people are thinking this way, at least very few that make decisions. And the ones that do probably think it is not worth the money. There's a ton of things where markets don't exist simply because the environment doesn't exist, so the people that can make the environment don't because there is no market. It's the whole "build it and they will come" thing. People are very risk adverse. People are hard to move. Would hotels benefit from this? Probably. I mean even not just considering nomads, most people work from their computers[0].
But it very easily could be one of those things where there's push because there's no market and there's no market because there's no push.
[0] The way people have been talking about working at CES has sounded silly. There was a LTT video where they mentioned how WiFi used to be better in some locations so those rooms were more desirable and the hotel's solution was to make it standard for everyone. They seemed to be suggesting that they brought down the quality rather than balanced.
I’m not sure how what I said could be interpreted as suggesting they are hostile to remote workers.
And I think there’s a very good chance hotels would not benefit from this. Maybe in a tech center, but that’s a tiny fraction of hotels. Good office chairs are designed to be very adjustable, but they do tend to break when people twist one thing too far the wrong way because they don’t know how it works, and it would probably take staff 10 minutes just to figure out it was broken rather than just misadjusted. They’re also expensive as hell, and charging a guest $3000 because their luggage got caught on and tore up the mesh seat is probably not going to fly. Small higher-res monitors are also more expensive than huge TVs, and as or more delicate. The staff would spend more time than is probably worth it telling gran and gramps that they can’t use the “little television” like that. All of this stuff has to be handled with smoothness and grace 24/7 by a desk staff that don’t regularly use these items in their professional lives. You can’t just say “it’s a computer monitor gramps don’t use it” and hang up the phone. Many people also consider office equipment ugly, and how the room visually hits when you walk in is a huge consideration. Some weary overworked travel-worn office drone would probably want to jump out the window if they opened the door to their safe place of respite only to see a the better part of a corporate workstation looking back at them.
Designing experiences can be complicated and difficult, and that’s even more true because many of the most important aspects of it aren’t even consciously perceived by the intended audience. They all just fit organically unto a unified experience.
The best solution to all these problems is to have a extra 'co working' room that any guest, or for a fee anyone, can use and just bill an extra $15/day to use it (or whatever) including the coffee machine.
Working and sleeping in the same room is actually not that great for you most the time.
Most that I've stayed in don't but often have pools and gyms. I suspect it comes down to if they're targeting a 'business traveler', for example it's definitely a thing in 'corporate' hotels or ones by a airport.
I’m pretty sure they either fall under “useless features that sound sort of useful when you’re booking a room,” or “alleviating your guilt for not getting a cheaper hotel room on someone else’s dime.”
Most of the hotels I stay at are on the east coast, so that might make a difference because of how much business travel there is there, but even the more family-focused ones in touristy areas have them.
> There was a LTT video where they mentioned how WiFi used to be better in some locations so those rooms were more desirable and the hotel's solution was to make it standard for everyone. They seemed to be suggesting that they brought down the quality rather than balanced.
This was from their podcast 'WAN Show' a week or two back, specifically about hotels in Las Vegas.
I think there's a simpler explanation: most people don't do work when they go to hotels, they do the work like you are discussing. Doesn't mean they are intentionally being hostile to remote workers.
One thing I've realized about the world is that a lot of people do things just because others are. "Momentum is a bitch." I will bet you very few people are thinking this way, at least very few that make decisions. And the ones that do probably think it is not worth the money. There's a ton of things where markets don't exist simply because the environment doesn't exist, so the people that can make the environment don't because there is no market. It's the whole "build it and they will come" thing. People are very risk adverse. People are hard to move. Would hotels benefit from this? Probably. I mean even not just considering nomads, most people work from their computers[0].
But it very easily could be one of those things where there's push because there's no market and there's no market because there's no push.
[0] The way people have been talking about working at CES has sounded silly. There was a LTT video where they mentioned how WiFi used to be better in some locations so those rooms were more desirable and the hotel's solution was to make it standard for everyone. They seemed to be suggesting that they brought down the quality rather than balanced.