I wish people would just switch to Linux so they’d shut up about it.

I use Linux every day, I love it, but it is a community project with rough edges and no customer service. Pretty small rough edges nowadays. But they are still there, and there’s no customer service.

Always happy to see people join Linux, but slightly confused at the folks advertising it. Are they implicitly signing up to be the customer service for these folks who are used to an OS-as-a-product type setup?

>Are they implicitly signing up to be the customer service for these folks who are used to an OS-as-a-product type setup?

I mean first off, yes most people using Linux have no problem with helping people out, my guess is linux users are probably 100x more active on support platforms than anyone else. (if not more)

But also, who on earth has Microsoft customer service? Big businesses sure, but do you think most Windows users get customer support, big tech companies stopped connecting you to a human being like ten years ago. Everyone just googles when something breaks no matter the OS. I'm just so tired of the meme that there is any meaningful difference at this point. I've been using stock Ubuntu Desktop for 12(?) years, out of the box, no weird tinkering.

Do you know how often friends and family call me because something broke on their Windows machine and I'm the "tech guy"? This is the experience of every programmer I know. What difference does it make if they run Linux, yes stuff will break but we've been fixing stuff breaking anyway.

One of the most disappointing aspects of the Linux ecosystem is the 'community'. The self-proclaimed experts in forums who try to help people. I'm using Linux only since >20 years. I usually don't need them. And I learned soon to not involve them. Whenever I did, it was a pure waste of time.