I was similarly peeved with AMD a few years ago. There was a window of time where an AMD chip would not work with many deployed motherboards. AMD would ship you a loaner, outdated chip so you could boot the motherboard and apply the latest compatible BIOS.

Knowing this, I felt confident to purchase a certain configuration. Parts arrive and I reached out to AMD support for my loaner chip. They gave me the third degree. Insisted I provided documentation of previous attempts to reach out to the motherboard manufacturer before they would lift a finger. So, reach out to the manufacturer and say I am an idiot who cannot read the compatibility warning slathered all over their product material? I was furious at what was an obvious roadblock to not deliver on their support promise.

So, capitalism is the worst and nobody is good.