There is a greater than ever need for *Third Places*, https://stories.starbucks.... | Hacker News

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walterbell on May 1, 2024 | parent | context | favorite | on: Starbucks shares sink 8% as same-store sales fall,...

There is a greater than ever need for Third Places, https://stories.starbucks.com/stories/2022/reimagining-the-t...

> To help drive innovation, Starbucks has turned to the team of R&D experts and baristas working side-by-side in Starbucks Tryer Center, to help streamline the work behind the counter, and enable more time for genuine human connection.

LaundroMat on May 1, 2024 [–]

If a coffee shop needs instructions from a corporate R&D center to build human connection with its customers, something's not quite right.

I wonder what metrics l they will come up with for "genuine human connection".

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