You actually aren’t owed anything for a canceled flight beyond a refund. Rebooking is a courtesy provided by the airline. They are not legally obligated to do it.
The only time you are owed anything in addition to a refund is in the case of being bumped due to overbooking.
Her situation was high on perceived danger. You said so yourself. She wasn’t in any tangible danger, it’s best described as discomfort.
Being in front of a homeless shelter is not a permanent affliction. You can just…not be in front of it.
…Which is what she did. She got an Uber to the airport. She wasn’t stranded. She didn’t have “no place to go.” Even though the airport was closed for the time being, I’m sure she could have found a 24/7 diner to kill some time. It’s New York, there are establishments open.
But as soon as someone says “stranded in the big city” our minds wander over to getting mugged or getting initiated into a gang or something like that.
Source:
https://www.transportation.gov/individuals/aviation-consumer...
The only time you are owed anything in addition to a refund is in the case of being bumped due to overbooking.
Her situation was high on perceived danger. You said so yourself. She wasn’t in any tangible danger, it’s best described as discomfort.
Being in front of a homeless shelter is not a permanent affliction. You can just…not be in front of it.
…Which is what she did. She got an Uber to the airport. She wasn’t stranded. She didn’t have “no place to go.” Even though the airport was closed for the time being, I’m sure she could have found a 24/7 diner to kill some time. It’s New York, there are establishments open.
NYC is statistically safer than the town she came from: https://www.washingtonpost.com/business/new-york-city-is-a-l...
But as soon as someone says “stranded in the big city” our minds wander over to getting mugged or getting initiated into a gang or something like that.