You work in a fortune 100 company, welcome to bureaucracy.
Those middle managers do not give a shit because they are middle management! Big companies have tons of people like who's only motivation is to simply not get fired (this is one point the movie Office Space nailed by the way.)
A fish rots from the head. If your executive leadership is not obsessed with its customers, nobody else will be. And you guys will continue to be rudderless which is demoralizing.
Big, fat, companies get lazy and that sucks for a guy who wants to make a difference. Go work somewhere that encourages logical (black/white) thinking and values engineers who want to turn customers into raging fans.
Or just work each day enough to not get fired, and build your own product on the side.
Those middle managers do not give a shit because they are middle management! Big companies have tons of people like who's only motivation is to simply not get fired (this is one point the movie Office Space nailed by the way.)
A fish rots from the head. If your executive leadership is not obsessed with its customers, nobody else will be. And you guys will continue to be rudderless which is demoralizing.
Big, fat, companies get lazy and that sucks for a guy who wants to make a difference. Go work somewhere that encourages logical (black/white) thinking and values engineers who want to turn customers into raging fans.
Or just work each day enough to not get fired, and build your own product on the side.