The problem is this depends on the person/situation. I had the opposite problem. Tmobile coverage in my area was terrible and the customer service was absolutely horrible! Also, the at&t coverage in my area is great and I almost never get a dropped call though they can be on the pricey side when it comes to plans.

But I am currently in a wireless communications class and am still blown away by how much goes on behind the scenes of cell phone towers. People get upset about a dropped call now and then but the tech is pretty amazing. Then again I feel ALL Telco comPanies have dropped the ball on their infrastructure.