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I understand the sentiment here, but I disagree with the author, mostly the fact that video/face-to-face requires note taking to refer back to what was said. The author mentions this offhandedly, but I believe it's one of the greatest strengths of IM over a video call.

I despise note taking in meetings, it's stressful when people rely on me to take notes for them, and I end up missing out on the conversation because I'm trying to condense what was said into notes. Maybe I'm just a bad note taker.

The author seems to be intimidated by "whole team" IM rooms because they're hard to manage. I agree, they are hard to manage, and I refer to them as the wild west. But that's the beauty- they're unmanaged, open, anyone can read any thread (at my employer we use an IM client that supports threading).

The author didn't touch on that, and it's my favorite thing about "whole team" IM rooms: As opposed to small group emails and meetings, "whole team" IM rooms are a place where anyone and everyone can benefit from the discussion.



> I despise note taking in meetings, it's stressful when people rely on me to take notes for them, and I end up missing out on the conversation because I'm trying to condense what was said into notes. Maybe I'm just a bad note taker.

I've tried doing live translations from English to Spanish, it sucks. I'm trying to digest the spirit of what you just said, and sometimes get lost in my own mind thinking of other ideas as a result. Note taking is just as bad, and without those side ideas I'm just a robot, beep beep. I am not a robot, I just want a reasonable paper trail.

If you want us all to remember a meeting, what we do is if they're related to tickets, we update tickets while the meeting occurs. We post comments and tag specific people to update specific tickets.

My meeting notes are not the best, but I try to do bullet points of what I need to do in condensed verbiage if someone's talking too much about the goals.


There is a difference with note taking between video and face-to-face: with video I can share my screen and have everybody nod off the notes.


When you're in a meeting taking notes, you don't need to write everything that was said, you just write the decisions that were made.

When you hear a decision being made you can ask the meeting to stop, reiterate what you just heard, then write that down.


It's useful to have everything later though, especially if it's a technical discussion.


The discussion leading to a decision is often way more valuable than the actual decision. Remembering what we decided to do is easy. Remembering why we went with that decision is much harder sometimes.




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