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I bought a copy of Office 2010 Home and Student a few years ago from a brick and mortar store. I tried to install it a few weeks ago and got the message that I installed it too often (which perhaps I did because I only need it once a year and I use Linux, so I always install it in a throwaway virtual machine).

The installer told me to call a number but it looks like they disabled that number and they are currently in the process of setting up a new system. Meanwhile I can't use my legit copy...



I had the same situation. Use their online chat. I chat to a service representative and he was able to give me permission to re-install it.




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