The comment to which I replied said Quicken Online was no substitute according to the mother. Maybe it's no substitute in sheer power, but still a passable substitute? The elderly benefit from giving up some power in exchange for less system maintenance.
Having an elderly family member struggle to stay up on Windows is super sad to watch and try to help with. I personally definitely wish that I had been more proactive migrating my grandfather to a more locked-down system when he was slightly younger and had a better capacity to adapt.
If the grandfather really is elderly, like older than 75 or 80, I would push in the direction of asking the question "Does he really need Quicken anyway, or maybe he's at a point where he could give up that responsibility, or compromise with Quicken Online?"
I've never met anyone who said it was, so I doubt it. Stop being a blind advocate and realize that some people do need Windows because they need apps that only run on Windows.
It's a trade-off. In my grandpa's case, he would love now to give up Photoshop in exchange for freedom from a litany of Windows nuisances (viruses, registry issues, major UI changes - things many of us forget about that use OS X or Linux). Unfortunately, that ship has sailed; he's 93 now and while not necessarily senile, he has real trouble grokking the cloud and therefore Chrome OS is prohibitively confusing.
Having an elderly family member struggle to stay up on Windows is super sad to watch and try to help with. I personally definitely wish that I had been more proactive migrating my grandfather to a more locked-down system when he was slightly younger and had a better capacity to adapt.
If the grandfather really is elderly, like older than 75 or 80, I would push in the direction of asking the question "Does he really need Quicken anyway, or maybe he's at a point where he could give up that responsibility, or compromise with Quicken Online?"