I used similar ipxe setup for robotic cluster - every robot booted from the same thing, then kubernetes managed the containe orchestration. it was fun.
The second one is almost always used by Healthcare companies in my experience, in a backwards attempt at HIPPA compliance.
They want to make sure they called the right person. Except they know everyone hates getting called like this, so they take "who is this?" as affirmation and then proceed to tell you their company and the call.
it all depends on their training. And with the churn i imagine they are getting, or the cost measures, it's usually not quite the same.
And yes, cultural difference matters. Americans often have more agency to take initiative, on average. Knowing there's an American on the other side puts me at ease, mentally.
reply