i have a side gig with 3 other people, we use slack chat for daily coms and webhooks. we meet weekly over discord becuase huddles are a paid feature, are you planning on implemening voip?

after 4 years we're almost at the point where i feel its worth spending $ for different types of convinient features.

thank you for your advice. i believe my team is too disconnected from our customers. gathering feedback and delivering on what truly matters to them isn’t something i usually take part in often, if ever

In some cases your customers could be internal, not necessarily the customers of the company itself. I was very disconnected from external customers, but could make an impact on the internal customers (my co-workers), which is what I focused on.

This may not apply to all disconnected positions, but figured it’s worth mentioning.

i switched jobs 4 years ago for the same reason after being at my old one for almost 6 years, its been a steady decline into the same old patterns for me. it seems rare to find a job that can keep up with it's employees all year round and im thinking that i have to find a way to create habits that gets me through the highs and lows. or maybe i have to keep looking, i don't know.