# When I click "Try it for Free" on home page - get me to sign-up page already. Why are you showing plans? Make the 2nd CTA button "See Plans". When you have a chance to get me sign-up then do that, do the selling after I've seen your product.
(If I am already sold, I'd click on pricing & plans).
# Your 14-day free thing on every account is confusing. Either add it as another plan or just take me sign-up already.
# When I add my blog I understand that the data is loading, but for how long? After 10 mins, all it has done is get my blog posts listed. No other data at all. How long do I need to wait? Show me a progress bar or tell me that you are processing it?
# You might wanna check your date selector in Chrome in Windows 7. It just doesn't work for me.
# When I select span of 2-3 months (did it using tabs since your calender thing was not responsive) the scale of days become messy. use smaller data points there?
# Not sure if I'd wanna pay that much to see these stats which even tweet button and like button on my blog can show me. Guess you guys will be adding more stuff? Like overall ranking, what audience liked it or what?
I know you guys are going to get down to these points and might already know these points but then again.
If I were in your shoes, after reading my own feedback I'd think I hated the service. So let me give the other side of the coin, what I liked:
Though there are some design flaws but site is not falling apart and is good enough in terms of design. Again there are some basic flaws like black-on-blue but much better than what I am seeing nowadays.
After I figure out where to click to sign-up. I hardly remember the process of singing-up which is good! Means it was painless.
It's a nice concept, can take off if you build upon it. Perhaps till beta you wanna keep it free and once you know what they are really looking for - offer it for paid or something?
Wow, thanks for the full review! Since we do offer the 14-day free trial on all plans, I could probably delay choosing a plan until you want to upgrade. Then it would just be a one-step sign-up.
We do only track new data; unfortunately there's no easy way to go back and links to your site from Twitter historically so we decided to be consistent with Facebook data. As a result you'll only see social interactions from the time you sign up going forward. Twitter data is real-time, and Facebook is polled on the hour. I will see if I can make that more clear.
We're definitely working hard to find what our biggest value prop will be. I think the features are there and we can iterate on them, but I definitely agree that we might not have nailed it yet.
I'll take a look at the Chrome calendar issue; on the other hand I'm glad that the sign-up was painless and that you like the design (blue on black aside).
> unfortunately there's no easy way to go back and links to your site from Twitter historically
Maybe you can. I am no dev but once you have the url of my blog post. There must be a way to query this sort of thing via API? http://twitter.com/#search?q=http%3A%2F%2Fwww.64notes.com%2F... THis is search result for single blog post URL that tweet button displays as # of RTs.
I guess you can get all the tweets via API, which will have date of tweet and things like that?
Not sure if we are on the same lines but maybe it can be done.
(If I am already sold, I'd click on pricing & plans).
# Your 14-day free thing on every account is confusing. Either add it as another plan or just take me sign-up already.
# When I add my blog I understand that the data is loading, but for how long? After 10 mins, all it has done is get my blog posts listed. No other data at all. How long do I need to wait? Show me a progress bar or tell me that you are processing it?
# You might wanna check your date selector in Chrome in Windows 7. It just doesn't work for me.
# When I select span of 2-3 months (did it using tabs since your calender thing was not responsive) the scale of days become messy. use smaller data points there?
# Not sure if I'd wanna pay that much to see these stats which even tweet button and like button on my blog can show me. Guess you guys will be adding more stuff? Like overall ranking, what audience liked it or what?
I know you guys are going to get down to these points and might already know these points but then again.
If I were in your shoes, after reading my own feedback I'd think I hated the service. So let me give the other side of the coin, what I liked:
Though there are some design flaws but site is not falling apart and is good enough in terms of design. Again there are some basic flaws like black-on-blue but much better than what I am seeing nowadays.
After I figure out where to click to sign-up. I hardly remember the process of singing-up which is good! Means it was painless.
It's a nice concept, can take off if you build upon it. Perhaps till beta you wanna keep it free and once you know what they are really looking for - offer it for paid or something?
Keep at it